Gordon-Conwell is a multidenominational, protestant graduate school, unique with its broad array of over 1,300 students and 25 faculty and staff from 78 denominations and over 50 countries. We offer a residential model of education at South Hamilton, MA (our main campus); an urban context in Boston, MA; adult educational models in both our Charlotte, NC campus and our offerings in Jacksonville, FL; in addition to online and cohort models involving students from around the world.
Our mission is to prepare men and women for ministry at home and abroad. Rooted in the gospel and God’s Word, the seminary seeks to develop Christian leaders who are thoughtful, globally aware, spiritually mature, and ready for a broad array of ministries. While being historically orthodox and evangelical, we seek to address the issues of our times with both relevance to the culture and faithfulness to Christ and God’s truthful Word.
Reporting to the Vice President of Advancement (Vice President), the Director of Advancement Services (Director) is responsible for providing leadership to the Office of Advancement Services (Office). The Director oversees the development and maintenance of policies, processes, technology, data, and compliance that support the various offices and programs of the Department and their respective goals and objectives. This person manages prospect research and management and collaborates with the Vice President in managing the Department’s budget. The Director also supervises the Assistant Director of Advancement Services (Assistant Director) and the Office’s student workers.
The Department of Advancement (Department) consists of 12 professionals who provide alumni and donors the opportunities to partner with the seminary in equipping students for ministry through its education. The primary form of partnership is through annual gifts to the Gordon-Conwell Scholarship Fund. This vital support allows the seminary to fund the scholarships and tuition discounts it provides in faith to every one of its 1,500 students, reducing their financial obstacles to ministry.
Policies and Processes
• Direct the development and maintenance of all Department policies and processes. These include gift acceptance, grant proposal and management, institutional naming, gift processing and receipting, alumni and donor communication, donor reporting, data integrity and security, and gift solicitation and gift annuity registration compliance.
• Ensure all policies and processes are documented and included in new Department employee orientation. Periodically conduct review with Vice President and stakeholders to confirm their understanding and continued relevance.
Technology, Data, and Compliance
• Serve as administrator for all Department systems. Collaborate with vendors, users, and the Office of Information Technology (IT) in resolving system issues. Manage systems’ users and permissions. Ensure the integrity and security of data across all Department systems.
• Create and manage fund codes in Raiser’s Edge and gift reconciliation with Financial Edge. Create and manage list queries in Raiser’s Edge for alumni and donor communication, donor reporting, prospect management, and Development Officer activity.
• Identify opportunities to use existing and new technology to increase Department colleagues’ productivity and enhance alumni and donors’ experience with the Seminary. Collaborate with Department colleagues, and IT in proposing and budgeting priority opportunities to Vice President.
• Collaborate with Department of Finance to ensure the Seminary’s compliance with gift solicitation and gift annuity registration.
Prospect Research and Management
• Manage donor engagement process. Collaborate with Development Officers in ensuring accurate relationship manager assignments in Raiser’s Edge. Create and distribute reports to Development Officers of completed and past-due engagement activity and donor and prospects’ development stage. Review with Development Officers in monthly meetings.
• Collaborate with Development Officers in use of iWave, Relationship Science, and other research tools in their prospecting and solicitation activity. Conduct research for key donors of President and Vice President.
Gift Processing, Receipting, and Reporting
• Collaborate with Assistant Director and student workers to ensure all gifts are accurately processed and receipted and key donors are acknowledged by Development Officers within 48 hours. Support Assistant Director and student workers in gift processing and receipting as needed.
• Collaborate with Development Officers, Chief Financial Officer, and Vice President in the creation and completion of donor gift agreements for restricted and endowed gifts.
• Collaborate with Vice President, Development Officers, Grant Manager, and the Department of Finance in compiling annual reports to donors of restricted and endowed gifts. Identify opportunities to streamline reporting.
Supervision and Budget Management
• Create supportive workplace environment for team.
• Support Assistant Director in pursuit of the goals and objectives of her or his role. Approve time away from work. Conduct annual review of work.
• Hire and manage student workers.
• Collaborate with Vice President in managing Department budget
• Collaborate with Assistant Director and Director of Communications & Marketing in approving printed and electronic communications to be distributed to alumni and donors.
• Administrative skills: Exceptional administrative, organizational, and planning skills with the ability to balance multiple and competing priorities in short-term and long-term objectives.
• Discernment: Strong analytical and decision-making skills, including the ability to work independently. Demonstrated ability to recognize and handle access to highly confidential data.
• Communication and Interpersonal Effectiveness: Must have excellent written and verbal communication skills. Demonstrated ability to collaborate and serve in a team environment that requires collegiality and regular collaboration across matrixed, multi-campus environment.
• Leadership & Team Management: Ability to supervise, train, motivate, and manage staff in a high-volume data entry environment. Commitment to collegiality, diversity, inclusion, and cultural awareness.
• Technical Knowledge: Experience with Raiser’s Edge, Airtable, Workato, iWave, Relationship Science, and SONIS, including competency with Microsoft Office and Microsoft Teams.
• Clear understanding of the mission of the Seminary and willingness to abide by the Community Life Statement of GCTS.
Education & Experience
• Bachelor’s degree required, Master’s degree in theology or related area preferred.
• 5-7 years in database management, prospect research, data analytics and/or related experience required; Experience with Blackbaud’s Raiser’s Edge preferred.
• 3+ years of staff management experience required.
• Accounting experience and budget management highly preferred.
• Experience working in Christian higher education or graduate theological education preferred.
Please apply through Gordon-Conwell’s Career Center available here: https://www.gordonconwell.edu/employment/
Please include these documents in either Microsoft Word or PDF formats:
• A cover letter addressed to Brian Gardner, Vice President of Advancement, explaining your interest in the position.
• A formal CV that includes the names of at least three references.
No hard copy materials, please. Opportunities to interview will be made available at the search committee’s initiative. Applications will be accepted until the position is filled.