Part-time Chiropractic Assistant

Category:
Price:
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Description

Lifeworks Chiropractic is seeking a part-time Chiropractic Assistant to join our team!  Must be vibrant, approachable, self-motivated, detail-oriented and committed to providing excellent service.  You will be the first point of contact for patients and will be an integral part of creating a patient experience that is warm and caring as well as provide administrative support to the office.  The position is around 15 hours/week, M-W 2-7pm, plus weekly staff meeting.

Description of Duties & Tasks

Prospective & New Patients

  • Help manage leads through GenCORR app
  • Call leads to follow up 2x per shift
  • Assist with new patient orientation process including creating folders and getting any documentation needed
  • Verify patient insurance coverage and benefits

Manage Patient Experience

  • Answer phone and respond to any voicemails or text messages
  • Greet patients when they arrive
  • Assist with scheduling patients
  • Follow up with patients who have missed/cancelled appts or do not have an appt scheduled
  • Arrive patients in Janeapp scheduling

Office Administration

  • Maintain organization in office including scanning and filing patient records
  • Participate in weekly staff meeting
  • Take credit cards, process payments and help manage balances
  • Assist with tracking patient numbers, new patients, re-activations and other office statistics
  • Keeping track of key supplies and alert office manager when items need ordered

Knowledge, Skills & Abilities

Required

  • Comfortable on the phone
  • Proficient in Microsoft Office Suite including word excel and outlook
  • Possess a service orientation and excellent customer service skills
  • Attention to detail
  • Excellent interpersonal, phone and written communication
  • Able to multitask and work in fast-paced environment

Preferred

  • Experience in a chiropractic or medical office
  • Experience with Microsoft Publisher
  • Experience with Jane Scheduling Software
  • Previous experience with and understanding of Chiropractic
  • Bilingual Spanish or Portuguese a plus

Benefits

  • Customized Chiropractic care
  • PTO
Contact Information
96 Holland St, Somerville, Massachusetts 02144
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